Shipping Policy

SHIPPING POLICY

This Shipping Policy applies to orders placed through smartbuycart.online.

Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation. Cash on Delivery orders may require confirmation by phone, WhatsApp or SMS before dispatch.

Estimated Delivery

• Most serviceable locations: 5–10 business days
• Remote or difficult-to-service locations: 7–14 business days

Delivery time is an estimate and may be affected by courier delays, weather, public holidays, incorrect addresses, operational restrictions or other circumstances outside our reasonable control.

Third-Party Fulfilment

SmartBuyCart works with third-party suppliers, warehouses and courier partners. Products may be dispatched directly from a fulfilment partner’s warehouse. Multiple products in one order may arrive separately.

Shipping Charges

Applicable shipping charges, if any, will be displayed on the product page or during checkout before the order is placed.

Order Tracking

Tracking details will be shared by SMS, WhatsApp or email after dispatch. Tracking information may take up to 24–48 hours to become active.

Address and Contact Details

Customers must provide a complete address, landmark, PIN code and active phone number. SmartBuyCart will not be responsible for failed delivery caused by incorrect or incomplete information.

Cash on Delivery

COD is available only for eligible products and serviceable PIN codes. Repeatedly refusing confirmed COD orders may result in COD service being restricted for future orders.

Delayed or Lost Shipment

If an order has not arrived within the estimated period, contact us at support@smartbuycart.online with your order number.